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Role of the Ombuds Office

The ombuds office at Hampshire College is an objective and confidential resource that exists to help faculty and staff explore concerns and receive assistance in resolving conflicts. Services can range from the clarification of College policy, the informal mediation of sensitive interpersonal issues, to providing conflict management skills training and coach services to individuals or groups.

Although the ombudsperson reports directly to the President, she works independently of all administrative and academic offices to promote fair conflict management systems, to identify harmful problems or trends that may impact equity and fairness, and to suggest where attention should be directed to address these issues.

The ombudsperson provides an independent, neutral point of view in an informal and confidential environment.

If you are in a difficult situation and would like a safe and confidential place to discuss your concerns, call the ombudsperson.

Common Issues
The office of the ombudsperson was created as a safe environment for addressing concerns to be aired. You may bring any issues that you feel need attention, and some common issues may include:
Safety concerns

  • Unfair treatment
  • Managing conflict effectively
  • Discrimination
  • Unprofessional conduct
  • Ethical dilemmas
  • Fear of retaliation or retaliation behavior
  • Performance evaluation issues
  • Policy interpretations
  • Harassment
  • Interpersonal relationships between coworkers
  • Working environment and workplace disputes
  • Supervisory issues

The ombudsperson is a member of, and subscribes to, the Standards of Practice and the Code of Ethics of The International Ombudsman Association.


Contact Us

Carol Stewart, Ombudsperson
Harold F. Johnson Library, Rm 212
Hampshire College
893 West Street
Amherst, MA 01002

© 2014 Hampshire College 893 West Street Amherst, MA 01002 . 413.549.4600