Hampshire College

Welcome to the Technical Help Online Resources, brought to you by the Information Technology staff. The topics covered here are intended to help you understand computing at Hampshire College and to address issues as they arise, at any time, from any location. If you need live assistance, you can call the Help Desk 413.559.5418, 8:30-4:30 M-F, or e-mail anytime at helpdesk@hampshire.edu.

Feel free to browse through the general topic areas linked at left, or, to find a page that addresses a specific question or problem, look through the following list of questions that link to answers you might find helpful. If you do not find a resource to answer your question, please fill out the form below to let us know so additional topics can be added.

How do I connect to the Internet?

• from my room using a Windows PC
• from my room using a Macintosh

How do I protect my computer?

• from viruses
• from spyware
• from spam

Help! I got an over quota message. What do I do?

• if I'm a current student
• If I'm an alum
• if I'm faculty or staff