Hampshire College

Welcome to the Technical Help Online Resources, brought to you by the Information Technology staff. The topics covered here are intended to help you understand computing at Hampshire College and to address issues as they arise, at any time, from any location. If you do not find a resource to answer your question, please fill out the form below to let us know so that additional topics can be added.

How to Get IT Help

General User Support: for computer, email, software, network, or telephone problems you have two options:

1. Use links at left.
2. Contact the Help Desk at 413.559.5418 or helpdesk@hampshire.edu. Students can also use the Student Diagnostic Center for assistance

Hub/Datatel: Contact TheHub Helpdesk, 413.559.5718 or thehub@hampshire.edu .

Hampshire websites and web systems: Contact Doug Cotton, manager of Web Services and Academic Technology, 413.559.6049 or dcotton@hampshire.edu .

Course Websites: For assistance with the course website system, contact your school’s librarian .