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We Knew It Would Happen...

...a PC virus threat that does a pretty good job of looking like our own anti-virus solution, AVG. For details on how to recognize and avoid it, read on.

Recognizing the Faux AVG
The threat we're currently concerned about pops up with a window that looks like AVG. The first time it pops up will be while you are browsing the web. Here are two cues that it's not the real deal:

  • It refers to AGV Antivirus 2011
  • It says it is a "trial" version

You can find pictures at www.microsoft.com.

What to Do About It
The trick is to get out of the browser without clicking anywhere on the fake AVG window--because if you do click on it, then it can install malware onto your computer. Instead, you should force the browser to quit immediately:

  1. Press the Ctrl + Alt + Delete keys on the keyboard to enter Task Manager.
  2. On the Applications tab select the browser you were using and click the "End Task" button.


Sometimes the malware disables the ability to enter the task manager. If you find that Ctrl + Alt + Delete doesn't bring up the Task Manager, as a last resort you can hold down the power button to shut down the computer. This is only a last resort because it can corrupt your system.

Under no circumstances should you click anywhere inside the window the malware displays; even clicking the close box can cause it to install software on your computer.

If you think you have come across this malware threat, please contact the IT help desk at x5418.

 
 

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