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Health & Safety
Emergency or Crisis Situation
In Case of Emergency or Crisis Situation
In-transit /traveling to and from country, if students miss their flights or there is another emergency while in transit, students should...
Call faculty leader on cell phone if still in US.
Call GEO if faculty leader is already in host country. GEO will then contact leader. If GEO is unavailable, call HC switchboard and they will re-direct the call.
In-country, students should...
Call host country equivalent of 911 if necessary and/or get to the nearest hospital. If appropriate, also contact the nearest U.S. embassy or consulate.
Get in contact with their faculty leaders immediately. If the student cannot reach the faculty leader, call "back-up" in-country contact.
If student can't get in contact with leader, call GEO in the US. If GEO is unavailable, call HC switchboard and they will re-direct the call.
Call parents to apprise them of the situation and let them know you are okay.
Contact appropriate in-country contacts to solicit help and/or support.
Call AIG Assist for help regarding medical assistance and evacuation.
Call GEO in the US to update them on the situation or seek additional assistance. If GEO is unavailable, call HC switchboard and they will re-direct the call.
Complete an incident report form to submit to GEO upon return.
Once GEO has been contacted in an emergency or crisis situation, GEO will…
Contact faculty leader and be in contact with leader to receive updates.
Contact necessary/appropriate people and offices on campus (Crisis Management Team).
Contact host-country consulate/embassy for updates if appropriate
Contact/update parents/students' emergency contacts.
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Global Education Office
893 West Street
Amherst, MA 01002
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