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Before You Arrive: What You Should Know

  Student Computer Diagnostic Center
  Student computer diagnostic center
 

Student technicians at the diagnostic center assist other students with computer software and hardware problems.

Library 3rd floor
413.559.6602
dc@hampshire.edu
Monday - Friday
9:00 a.m. - 5:00 p.m.

 
  Did you know?
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The IT department publishes out a tech tip every week. Check out the IT blog for latest updates.

Bringing a computer to Hampshire »
Network information »

Getting Help Getting Connected

During Orientation IT staff will be available to assist with getting your computer connected to the network. We will be around to help all day on the day you arrive. Just look for a staff member or student in a brightly colored IT T-shirt.
 
Anti-Virus Software

Hampshire College requires the installation of active and up-to-date anti-virus software on all student, faculty, and staff computers that use the College’s network. Users who do not have active, up-to-date anti-virus software may be restricted from accessing resources on the network.

Hampshire recommends the free version of Microsoft Security Essentials for student and personal machines. We recommend ClamAV for Mac users who would like anti-virus software.

Virus protection and prevention »

Where to go for More Information or Assistance

We have extensive documentation available here on our website. We send out a tech tip every week via the announcement system. The IT help desk is available during the hours of 8:30 a.m.-4:30 p.m. Monday-Friday, and limited evening support is available until 8:30 p.m. Monday-Friday via the student diagnostic center on the 3rd floor of the library. Check out the Hampshire IT blog or join us on Facebook to stay in touch.

 

Contact Us

Information Technology
Harold F. Johnson Library Center
Hampshire College
893 West Street
Amherst, MA 01002
413.559.5418
Fax 413.559.5419
helpdesk@hampshire.edu
 

© 2014 Hampshire College 893 West Street Amherst, MA 01002 . 413.549.4600