Connecting to Eduroam at Hampshire

What is eduroam?

It is a global roaming wireless network available at thousands of participating institutions worldwide, including more than 600 colleges, universities, and research facilities in the United States. This network is available on the Hampshire campus in academic areas, Merrill, and some of Enfield. It is likely to be available in more dorms soon as upgrades are being made.

How does eduroam work?

eduroam is a federated authentication service that allows participating institutions to provide access to their wireless networks to users from other eduroam participating institutions. Individuals use their home institution username and password.

How can I set up eduroam

Follow the instructions below when on campus and connected to the campus network. Do not attempt to setup your mobile device or laptop if not on the campus network. Eduroam supports most current operating systems.  If you have set up eduroam prior to the 2016/2017 academic year, please read this before connecting to it again.

Android, Windows 8 & 10, and Mac OS X 10.7 +, and iOS

eduroam can be set up on devices running Android OS, Windows 8, iOS, and Mac OS X 10.7 or later. It cannot be set up on devices running OS X 10.6 or earlier.

1. Select the "eduroam" network from the available wireless networks.
2. If asked, choose the following:
   • Security: WPA2 Enterprise / 802.1xEAP
   • EAP method: PEAP
   • Phase 2 authentication: MSCHAPV2
   • On an Android, under CA certificate, select "do not validate"
3. When prompted, enter your username in the format of <username>@hampshire.edu . For instance, I entered "kmmLO@hampshire.edu".
4. Enter your HampNet password and join the network.
5. You may be asked to accept a certificate. After verifying that it is for "lelantos.hampshire.edu," is signed by "Hampshire College" and has the serial number "C2:E2:D0:66:98:48:BD:CF," accept it.
6. If you are asked to choose whether it is a Home, Work, or Public network, we suggest "Public."

Troubleshooting tips:

If you have set up eduroam at another institution and are no longer able to use those login credentials, check for and remove any defunct eduroam profiles.

• On  MacOS go to System Preferences -> Profile then click on the eduroam profile and "-" to remove the profile.
• On your iOS device, open Settings > General. Scroll to the bottom and open Profiles. In the "Profiles" section, select the profile you wish to remove and tap Remove Profile. If you have a passcode for your device, you will be prompted to enter it. Then tap Delete.
• Windows 10: Open Start menu and select "Settings" then "Network & Internet" Open "Manage Wi-Fi Settings" then under under Manage known networks section click on the eduroam network and click "Forget".

Windows 7

We have created an installer to set up access to eduroam on Windows 7 computers.

1. In your browser go to http://hamp.it/eduroam.
2. Enter your username and password and download the file; you can choose the “Run” option if prompted.
3. If asked, confirm that you want to run it even though it was downloaded from the internet.
4. Click “Next” on the welcome screen.
5. When warned that the installer will only work for Hampshire users, click “OK.”
6. You will be asked for your username, which you should enter with the suffix “@hampshire.edu”. For instance, I entered kmmLO@hampshire.edu.
7. Enter your HampNet password twice as requested, and then click “Install.”

8. When it’s all done, you’ll see the Installation Complete window; click on “Finish.”
9. From the network icon in the taskbar (bottom right of your compute screen in most cases), select the wireless network “eduroam.”
10. Windows will ask you whether this is a Home, Work, or Public network. We suggest that you select “Public.”

Troubleshooting tips:

If you have set up eduroam at another institution and are no longer able to use those login credentials, check for and remove any defunct eduroam profiles using the appropriate instructions below:

• Windows 7 Open Start menu and select "Control Panel" then "Network and Sharing Center" then click on "Manage Wireless Networks" select "eduroam", click the "Remove" button Click "Yes" to confirm the deletion.
• Windows 10: Open Start menu and select "Settings" then "Network & Internet" Open "Manage Wi-Fi Settings" then under under Manage known networks section click on the eduroam network and click "Forget".