INSURANCE AND PATIENT BILLING FAQS (REVISED 06/20/2019)
HAMPSHIRE COLLEGE HEALTH AND COUNSELING
The $400 per semester Health Services fee covers student office visits for mental health counseling, crisis response, public health, health promotion, and emergency preparedness activities. The health fee also covers insurance co-payments for medical visits at Health Services.
Hampshire College medical office visits and lab tests will be billed to your health insurance plan through the University of Massachusetts Amherst Health Services Billing. You will be responsible for any office visit charges, prescriptions, lab tests, or x-rays that are not covered by your insurance. These charges could be called "out of network care," "co-insurance," or "deductibles."
Hampshire College covers the cost of all on-campus counseling visits.
No. Students are never charged for counseling appointments at Hampshire Health and Counseling. All counseling visits are confidential and free of charge.
No. Students are automatically enrolled in the BCBS Student Insurance, but can waive the BCBS plan by demonstrating comparable insurance coverage at www.gallagherstudent.com. Be sure your insurance plan will provide coverage for you in the Amherst area. The BCBS Student Insurance has been designed by Hampshire College and Blue Cross Blue Shield for students. Most local and mental health offices and medical facilities, including Hampshire College health services, are in-network providers with Blue Cross Blue Shield. The BCBS Student Insurance term goes from August 15-August 14 and can be used by students while away from campus over school breaks as well as during international travel.
You are responsible for paying any pharmacy or prescription charges not covered by your health insurance. Payments are made at the time of pick up. Pick up is located at the front desk of Health and Counseling Services.
Call the Patient Accounts office at the University of Massachusetts Amherst Health Services, 413.577.5256. Bills can be paid by check or credit card, as indicated on your billing statement or online at www.umass.edu/uhs/billpay.
Please notify Hampshire Health Services if you have any changes in your health insurance at 413.559.5458 or scan a copy of your card to healthservices@hampshire.edu. The office staff will update your information.
Yes. You will be asked to verify your insurance at every visit, so please bring your insurance card with you. We will also accept a cell phone picture of the front and back of your insurance card.