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What to Do When Health and Counseling Services Is Closed


WHAT TO DO WHEN HAMPSHIRE HEALTH AND COUNSELING IS CLOSED? Health and Counseling Services is open M-F, 8:30 a.m-5:00 p.m. We will be closed for lunch from 12-1 p.m.. Call 413.559.5458 for advice and appointments.

What if a student needs medical or mental health care when the on-campus clinic is closed?

Emergency!? Call 911 or 413.559.5555. Hampshire College campus police and the Amherst Fire Department ambulance will respond. Transport is usually to: Cooley Dickinson Hospital Emergency Department, 30 Locust St, Northampton, 413.582.2000.

Sexual Assault 24/7 crisis hotline: 888.337.0800

 Mental Health Concerns on Weekends and Evenings: Call Health and Counseling Services at 413.559.5458, option 1. The phone will be answered by a licensed mental health counselor who will ask how the counselor can help you. If you are a Hampshire College student, the counselor will help you with your immediate situation and help you get connected to resources that will support you in the long term. If you are a Hampshire College staff, family, friend, or faculty member with concerns about a Hampshire student, the counselor will consult with you about your concern, speak with the student if the student is available, and let you know what the next steps should be to help.

 Medical Care on Weekends and Evenings:

Hampshire Student EMTs respond quickly to assess any on campus injuries or medical concern. Call 413.559.5555. Campus police will also respond to all EMT calls.  

University of Massachusetts Health Services Nursing Telephone Advice: Call 413.577.5000 or call 413.559.5458 and choose option #2. A registered nurse will help you with medical advice and/or how to get medical care for your concern.  

24 hour Nurse Care Line for students with BCBS Student Health Insurance: 1.888.247.BLUE (2583).

Walk-in Care at the University of Massachusetts Student Health 150 Infirmary Way, Amherst. M-F, 5-8 p.m. and 11 a.m-5 p.m. on weekends: 413.577.5000. Use the “Text In Waiting Room” to reduce waiting time. Text “clinic” to 413.944.8562. You’ll receive a response text and a reminder text when it's almost your turn to be seen. Hampshire students have full access to this clinic; medical staff at Hampshire will follow up with you the next business day as needed. University of Massachusetts doctors cover for Hampshire students when your health center is closed and have full access to your electronic records and health history.

AEIOU Urgent Care 170 University Drive, Amherst, open 8 a.m.-8 p.m. week days and weekends 11 a.m.-5 p.m. 413.461.3530.

Cooley Dickinson Urgent Care 30 Locust St, Northampton, MA, 413.582.2330, open M-F 12-8 p.m. and weekends 9 a.m-5 p.m.  

CVS Minute Clinic 866.389.ASAP (2727), 165 University Drive, Amherst, MA, open 8 a.m.-1p.m. and 2-7 p.m., M-F; and 10 a.m.-1 p.m. and 1:30-5:30 p.m on weekends.

MedExpress Urgent Care 424 Russell St., Hadley, MA open every day 8 a.m.-8 p.m., 413.253.0483


Transportation for Medical Care at an Off Campus Location: Students who need non-emergency transportation to or from a medical facility should call the Hampshire College dispatch at 413.559.5424. Dispatch has a list of local taxi companies for non-emergency medical transportation. The taxi fee will be added to your Hampshire College student account. Bring along your Hampshire student ID for verification. In an emergency, call 413.559.5555 for ambulance.


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Health and Counseling Services
Hampshire College
893 West Street
Amherst, MA 01002