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What to Do When Health and Counseling Services Is Closed



Health and counseling services is open M-F, 8:30 a.m-5:00 p.m. We are closed for lunch from 12-1 p.m. Call 413.559.5458 for medical or mental health questions, advice, and appointments.

Emergency!? Call 911 or 413.559.5555. Hampshire College campus security and the Amherst Fire Department ambulance will respond. Transport is usually to: Cooley Dickinson Hospital Emergency Department, 30 Locust St, Northampton, 413.582.2000.

Sexual Assault 24/7 crisis hotline: 888.337.0800


 Mental Health Concerns (non-emergency) :

Call health and counseling services at 413.559.5458. Option 1. The phone will be answered by a licensed mental health counselor who will ask how the counselor can help you. If you are a Hampshire College student, the counselor will help you with your immediate situation and help you get connected to resources that will support you in the long term. If you are a Hampshire College staff, family, friend, or faculty member with concerns about a Hampshire student, the counselor will consult with you about your concern, speak with the student if the student is available, and let you know what the next steps should be to help.

Medical Care  (non-emergency) 

Nursing Telephone Advice 24 hours at the University of Massachusetts Health Center: Call 413.577.5000 or call 413.559.5458 and choose option #2. A registered nurse will help you with medical advice and/or how to get medical care for your concern.

24 Hour Nurse Care Line for BCBS Student Health Insurance  1.888.247.BLUE(2583)


Walk-in Care at University of Massachusetts Student Health,150 Infirmary Way, Amherst. M-F, 5-8 p.m. and 11 a.m-5 p.m. on weekends: 413.577.5000. The “Text In Waiting Room” may reduce waiting time. Text “clinic” to 413.944.8562. You’ll receive a response text and a reminder text when it's almost your turn to be seen.

Hampshire students have full access to the clinic whenever HCHS is closed, and the medical staff and nursing staff  have full access to your medical records for continuity of care on weekends and evenings.

AEIOU Urgent Care 170 University Drive, Amherst, open M-F 8 a.m.-8 p.m.  and weekends 11 a.m.-5 p.m. 413.461.3530.

Cooley Dickinson Urgent Care 30 Locust St, Northampton, MA, 413.582.2330, open M-F 12-8 p.m. and weekends 9 a.m-5 p.m.  

MedExpress Urgent Care 424 Russell St., Amherst, MA. Open every day 8 a.m-8p.m., no appointment needed.

Transportation for Medical Care at an Off-Campus Location: Students who need non-emergency transportation to or from a medical facility should call the Hampshire College Security at 413.559.5424. They help arrange local taxi companies for non-emergency medical transportation. The taxi fee will be added to your Hampshire College student account. Bring along your Hampshire student ID for verification. In an emergency, call 413.559.5555 for ambulance.


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With Health and Counseling Services
Snail Mail
Health and Counseling Services
Hampshire College
893 West Street
Amherst, MA 01002