You are here:
Problems sometimes arise when you send an attachment to, or receive one from someone who uses a different type of computer or program than you do. Computers have learned to speak each others' languages fairly well over the years, but there are still times when you can't open an attachment someone has sent you, or a recipient can't open an attachment you have sent. Here are some things to try.
If your recipient cannot open the attachment you sent:
Try sending it using a different email method
Re-name your document
Alternatives to Microsoft Word Documents
If you cannot open someone else's attachment, try this: