Patient Portal

Hampshire Health and Counseling uses a password-protected online patient portal to communicate with students about test results and follow up, send patient education materials, and ask administrative questions related to health care. We do not use email to communicate about medical or mental health concerns or any protected health information because it is not secure enough to protect patient privacy.

The portal should never be used to ask urgent questions or address medical or mental health problems. Please call Hampshire Health and Counseling at 413.559.5458 with any medical or mental health concerns. The office is open Monday–Friday, 9:00 a.m.– 4:30 p.m. when school is in session. Additionally, there is after-hours phone support available for mental health concerns and medical triage nursing advice.

The portal can be used to:

  • Ask general questions.
  • Submit required health forms, immunizations, and tuberculosis screenings.
  • Access and update your immunization records.
  • Obtain helpful handouts.
  • Provide us with copies of notes, prescriptions, labs, and other health records.

Please note: Clinicians and office staff do not receive or respond to secure messages when Hampshire Health and Counseling is closed, including after hours and weekends. Additionally, clinician schedules may mean that messages are not seen for one or two days during the work week. If you have an urgent or same-day issue, please call the office at 413.559.5458.

Access the Patient Portal

Hampshire Health and Counseling is a satellite clinic of the UMass University Health Services, so the portal is a University of Massachusetts at Amherst website.


Log in using your Hampshire email address and the password you create. NEVER share your patient portal password.

To Send a Message

  • Click on the “Messages” tab.
  • Click on the “Compose New” tab and from the drop down menu, and choose the clinician to whom you wish to send a message.

Do not use the portal for urgent or time-sensitive messages. If you have a current medical problem, CALL US at 413.559.5458

To Retrieve a Message

  • If one of our clinicians sends you a message, you will receive an email from us with the subject line, “University of Massachusetts at Amherst: New Message.”
  • Open the email or text message and click on the link.
  • Log in securely using your Hampshire College email and password.
  • Click on the “Messages” tab to view your message.

To Print Your Immunization Records

  • Click on the “Immunization” tab.
  • Click on “View History” and then “Print.”