Campus OneCard

OneCard IDs are used for many services

• External door access at student residences Merrill, Dakin, Greenwich, and Prescott 103 and 105
• All dining services locations: dining commons and The Bridge Cafe
• Libraries: access to Hampshire College and Five College libraries, as well as interlibrary loan
• Robert Crown Center: access to the athletic facilities

What should I do if my OneCard stops working, is lost, or stolen?

• Contact the OneCard office immediately if your card is lost or stolen and we will deactivate it.
• Contact the housing operations office (HOO) at 413.559.5453 during business hours (8:30 a.m.-4:30 p.m.) to sign out a temporary card for residential use.
• Make an appointment with the OneCard office via email to get a new ID, and return your temporary card on the next business day.
• You need to bring an alternate form of picture ID to the dining commons when you have a temporary card so they can verify you are an active student. You will not be allowed to enter the dining commons with just a temporary card.

If your OneCard is scratched or cracked and does not work due to normal wear and tear, there is no charge for a replacement card.

• You do not get a new photo taken for the no-charge replacement. 
• If you wish to have a new photo, or the damage is not due to normal wear and tear, a $25.00 replacement charge will be billed directly to your student account.