The Student Accounts Office aims to provide superior customer service while maintaining professional ethics and integrity.
Donna Thompson, bursar
Lisa Consolmagno, accounts receivable assistant
Please contact Student Accounts with questions regarding your bill.
The student accounts office is located on the 2nd floor of the R.W. Kern Center.
The student accounts office staff are working remotely during the pandemic.
If you need to contact us, the best method for now is via e-mail. Please send an e-mail to firstname.lastname@example.org.
We check e-mail daily and we attempt to respond to all messages within the same week day if received by 3 p.m. Eastern time.
Students are billed on a semester basis:
Any changes in personal information such as address, phone, or name changes should be reported via email to email@example.com.
Questions related to financial aid should be directed to the Financial Aid Office at 413.559.5484, or by email to firstname.lastname@example.org.